botuna55 Privacy Policy

This page describes what we collect when you use botuna55 and how we keep that data protected. We are committed to transparency about your personal information—what we gather, why we use it, and who can access it. Our privacy practices comply with applicable data protection laws in the jurisdictions where we operate.

When you register, deposit, withdraw, or place a bet on botuna55, we collect information necessary to verify your identity, process payments, and prevent fraud. We do not sell your data to third parties. Your information remains confidential and is accessed only by authorized staff and payment processors.

Read this policy carefully to understand our data practices. If you have questions about privacy on botuna55, contact our support team.

What Data We Collect at botuna55

Registration and account information

We collect your full name, date of birth, email address, phone number, and national identification number when you register on botuna55. We also gather your residential address and IP address. This information is required for Know Your Customer (KYC) compliance and to verify that you are of legal age to gamble in your jurisdiction.

We store this data on encrypted servers. Your password is hashed, not stored in plain text. We do not share your email or phone number with third parties without your consent, except to our payment processors and regulatory authorities if legally required.

Payment and transaction data

When you deposit or withdraw via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect transaction details: amount, date, time, and payment method. We do not store full credit card or bank account numbers. Instead, we tokenize payment credentials—payment processors store the sensitive data, and we store only a token reference.

We retain transaction records for seven years for audit and compliance purposes. These records are used to detect suspicious activity, prevent money laundering, and settle disputes.

Gaming and betting history

We log every bet, table session, sportsbook market activity, and slot game spin on botuna55. This history includes game type (live blackjack, Liga 1 market, Aviator slot, etc.), stake amount, outcome, and timestamp. We use this data to calculate your account balance, identify patterns of fraud, and respond to dispute claims.

Your gaming history is tied to your account and is not shared with third parties. However, we may disclose aggregate gaming statistics to regulatory bodies if required by law.

Device and location data: We collect your device type (Android, iOS, desktop), browser type, and approximate location via IP address to enhance security and personalize the interface on botuna55.

How We Use Your Data and Your Rights

Our use of your information on botuna55

We use your data for these purposes:

Third-party processors and data sharing

We share your data with payment processors (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to enable deposits and withdrawals. These processors have their own privacy policies; we recommend reviewing them. We also share anonymized data with game studios to report game performance. We do not sell your personal information to advertisers or marketers.

We may disclose your data to government agencies, law enforcement, or regulatory bodies if legally required or if we suspect violation of our terms. We may also disclose data to credit agencies if you default on payment obligations.

Data retention and deletion

We retain your account data as long as your account is active. If you close your account, we retain records for seven years for compliance and dispute resolution. After seven years, we delete or anonymize your personal information unless law requires longer retention.

You may request deletion of your data by contacting our support team, subject to legal and contractual obligations. Some data (transaction records, gaming history) may be retained for regulatory purposes even after account closure.

Cookies and tracking technologies

We use cookies on botuna55 to maintain your login session, store your preferences, and analyze website usage. Our cookies do not store personally identifiable information—only a session token. Third-party analytics tools may place cookies to track user behavior across our site.

You can disable cookies in your browser settings. Disabling cookies may limit functionality on botuna55 (e.g., you may need to log in each time).

Note: Our servers may sit outside your jurisdiction. By using botuna55, you consent to your data being transferred and stored internationally.

Data security and encryption

We protect your data using industry-standard HTTPS/TLS encryption for all logins and transactions. Our servers use firewalls and intrusion-detection systems. Payment card data is tokenized and never stored in plain text. Staff access is restricted to authorized personnel only.

While we maintain strong security, no system is completely risk-free. We recommend using a strong, unique password and enabling two-factor authentication on your account. If you suspect a breach, contact our support team immediately.

Contact and dispute resolution

If you have privacy concerns or wish to request data access or deletion, contact our support team. Disputes regarding privacy practices can be escalated to our data protection officer. If you are based in a jurisdiction with data protection authorities (e.g., Jakarta, Surabaya, Bandung, Medan, or Semarang), you may file a complaint with the relevant authority.

We review all privacy requests within 30 days and respond with the requested information or explanation. Your privacy is important to us, and we take all requests seriously. This policy is current as of the date listed on our website. We may update it to reflect changes in law or our practices. Continued use of botuna55 constitutes acceptance of any policy updates.